Sustaining an injury due to someone else's fault turns your life upside down: pain, recovery, sometimes loss of income — and on top of that, an insurer who has to pay you damages. We take that entire process off your hands. Below, you can see step-by-step how we handle your case. You remain in control: you receive a copy of all correspondence and always know where we stand.
In a free and no-obligation consultation, we discuss what happened, the injuries you sustained, and the impact on your life. We immediately assess whether there is a liable party and whether your case has a chance of success. You will receive honest advice — even if we believe a claim has little chance of success, we will tell you so. It does not commit you to anything.
If you decide to work with us, we will register your case and you will sign a number of authorizations. This allows us to act on your behalf and — in consultation — to request your medical records. We ask you to provide the essential documents: details of the opposing party, a claim form or police report, witnesses, and evidence (photos, a logbook of complaints and costs). The sooner this is received, the faster your case will proceed.
We hold the opposing party or their insurer liable for your damages in writing. At the same time, we often request an advance payment so that you are not left with costs and loss of income yourself. The insurer is given time to investigate; in practice, a guideline period of three months applies for taking a position on liability. Without an acknowledged liable party, the damages cannot be recovered.
As soon as liability is acknowledged (in whole or in part), the medical assessment process begins. With your written authorization, we engage an independent medical advisor. They assess which complaints and (permanent) limitations are the result of the accident — the medical causality — and what the prognosis is. This advice forms the basis of your entire claim.
Together, we will inventory all items of damage: material damage (medical expenses, travel expenses, loss of income, domestic help, adaptations) and non-material damage (pain and suffering). Keep receipts and supporting documents and maintain an overview; every item must be substantiated. If it takes longer, we will request additional interim advances so that you do not run into financial difficulties.
We can only calculate the final damages once a final medical condition has been reached: you have recovered, or it is clear that further recovery is no longer to be expected. Concluding too early is risky — later or future damages would then fall outside the scope of the settlement. For minor injuries, this takes months; for serious injuries, sometimes several years.
Based on the final state, we determine the definitive damages, including future damages such as permanent loss of earning capacity. For the compensation for pain and suffering, we look at comparable rulings (ANWB Smartengeldgids) as well as your specific situation. We then negotiate to achieve the highest possible, fair compensation for you.
Upon agreement, we record the arrangements in a settlement agreement with final discharge: in principle, you can no longer revert to the arrangement thereafter. Where possible, we include a tax guarantee. The final payment follows after signing (minus advances). Because final discharge is irreversible, we carefully verify in advance whether all current and future damages have been included.
If the opposing party is liable, their insurer is required by law (Article 6:96 of the Dutch Civil Code) to also reimburse our reasonable legal assistance costs. We bill these out-of-court costs directly to the liable insurer — not to you.
The insurer pays for our help. You will never receive a bill.
No call center. Your own expert who knows you and your business.
We settle most matters out of court with the insurer.
We do not leave any outstanding financial losses and monitor all deadlines.
Would you like to better understand a part of the process? We explain this:
The intake is free and without obligation. We will tell you honestly what your chances are.
