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Accident involving an animal

Bitten or hit by an animal? The owner is liable.

You didn't ask for it — and yet you are stuck with the consequences. We provide personal support, take the fight with the insurer off your hands, and ensure you receive what you are entitled to. So that you can focus on your recovery.

  • You never pay anything — 100% paid by the insurer
  • Your own dedicated personal injury expert who really knows you
  • Fast assistance, throughout the Netherlands — also at your home
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Bitten or knocked over? You are stronger than you think
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Injury caused by an animal

Bitten or knocked over? You are stronger than you think

An animal that suddenly lashes out can turn your life upside down in a second. The shock, the pain, the wound that needs stitching – and then the question: who actually pays for the damage? It might feel unpleasant to confront the owner, especially if it is an acquaintance or a neighbor. Yet that is precisely what the law is intended for.

You don't have to do this alone, and it costs you nothing to get started. In many cases, the animal's owner is simply liable, even if he or she could not have done anything about it. We will calmly explain your rights – without obligation.

  • 100% free of charge — the opposing party's insurer pays for our assistance
  • We recover all your damages: costs, loss of income, and pain and suffering.
  • You keep 100% of your compensation yourself.
Personal guidance

One dedicated contact person who takes care of everything for you

With us, you won't get a rotating call center on the line, but one dedicated personal injury expert who knows your case from start to finish. Someone you can simply call or email if you have a question, and who takes your story seriously. Because behind every claim is a person who is just not feeling their best.

We handle the entire process with the insurer: establishing liability, providing medical substantiation, and negotiating your compensation. You can focus on your recovery; we ensure you receive what you are entitled to.

  • One dedicated, personal point of contact — contact within 24 hours
  • We take care of the paperwork and the negotiation completely
  • Honest advice about your chances, even when things are tough
One dedicated contact person who takes care of everything for you
Your situation

Do you recognize your situation?

Every case is different. Click on the situation that best suits you for a tailored explanation — or simply tell us your story briefly, and we will figure out the right solution for you.

Injury caused by an animal: where do you stand?

Accidents involving animals happen more often than you think. The neighbor's dog suddenly lashing out, a horse startled during a trail ride, a cat feeling cornered, or a deer jumping onto the road at night – in all these situations, you can be injured through no fault of your own. Injuries range from deep flesh wounds and broken bones to permanent scars and psychological issues such as a fear of dogs or even PTSD.

What many people do not know is that the law protects you particularly well in these situations. Damage caused by animals is governed by strict liability: the owner is in principle liable, even if he or she is not at fault. Therefore, you do not have to prove that the owner made a mistake. This makes your position stronger than in many other accidents.

In this article, we explain step by step who is liable, what damages you can claim, and how best to proceed. Whether it concerns a dog bite, injury caused by a horse, a cat bite , or an animal hit by – here you can read what you are entitled to.

Personal assistance for an accident involving an animal

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Who is liable? The owner of the animal

The core of the matter lies in Article 6:179 of the Dutch Civil Code. It states that the owner of an animal is liable for the damage caused by the animal. The Besonderheit is that this is strict liability: the owner is liable even without being at fault for the accident. The reasoning behind this is that an animal possesses an inherent, unpredictable 'energy' that sometimes eludes control – and that the associated risk lies with the person keeping the animal.

In concrete terms, this means that you do not have to prove that the dog owner had not properly leashed their animal, or that the horse owner was negligent. The fact that the animal caused the damage is, in principle, sufficient. This is a major advantage compared to a 'regular' liability claim, where you do have to prove fault.

So who exactly is the 'possessor'? That is the person keeping the animal for themselves – usually the owner. Someone who is only looking after a dog temporarily is generally not the owner. In practice, damages are almost always paid for through the 's personal liability insurance (AVP) . Almost everyone has such insurance, and animals are covered by default. Therefore, you rarely hold the owner personally liable, but rather their insurer.

You can also claim as a co-owner: the Hammock ruling

A frequently asked question: what if the animal belongs to both you and your partner jointly, and you get injured? In the so-called Hangmat ruling, determined that a co-owner can also hold the other co-owner (and their insurance) liable. So, if you and your partner jointly own the dog that bites you, you can, in principle, still recover part of your damages from your liability insurance. This is legally complex, but well worth having assessed.

Commercially kept animals (riding school, kennel, farm)

The situation changes as soon as an animal commercially . Consider a horse at a riding school, a dog in a kennel, or livestock on a farm. In those cases, Article 6:181 of the Dutch Civil Code: not the possessor, but the person who uses the animal commercially is liable. Liability therefore shifts from the private owner to the business.

This is important for your claim, because you must hold the correct party liable. If you are kicked by a riding school horse during a riding lesson, you generally hold the riding school liable – not the owner of the horse. The riding school has business liability insurance for this. The same applies to injury caused by an animal on a farm or at a professional breeder.

Strict liability holds true here as well: the company is liable in principle, even without demonstrable fault. However, companies often attempt to defend themselves with arguments regarding contributory negligence or acceptance of risk (see below), particularly in activities such as horseback riding. Precisely for this reason, sound legal guidance is valuable in this context.

We map out all your damage

Contributory negligence and acceptance of risk

A liable party or insurer will by no means always simply compensate the full amount of the damage. A frequently used defense is contributory negligence, regulated in Article 6:101 of the Dutch Civil Code. If your own behavior contributed to the damage, the compensation may be (partially) reduced. For example: you ignored a clear 'biting dog' warning sign, or you approached a strange horse from behind while knowing that this was dangerous.

Related to this is the concept of risk acceptance. The insurer may argue that you consciously accepted the risk – for example, because you voluntarily mounted an inexperienced horse. However, in case law, risk acceptance is applied cautiously; the mere fact that an activity involves risks does not mean that you forfeit your right to compensation.

Also important is the 'unless' clause in Article 6:179 of the Dutch Civil Code. Strict liability applies 'unless' liability based on ordinary fault liability (Article 6:162 of the Dutch Civil Code) would have been absent if the possessor had had the animal in his own possession. This is an exception that rarely applies in practice, but insurers sometimes cite it. Do not let this discourage you: an expert assessment often makes the difference between a rejection and justified compensation.

What damages can you claim?

The damage resulting from an accident involving an animal can extend far beyond just the visible injury. In a personal injury case, we roughly distinguish two categories: material damage and non-material damage.

Material damage is all damage that can be expressed in monetary terms. Think of:

  • Medical costs: deductible, physiotherapy, medicines, scar correction;
  • Loss of income if you are (temporarily) unable to work;
  • Travel expenses to doctor and hospital;
  • Costs for domestic help and care;
  • Damaged clothing, glasses, or phone;
  • In the event of an animal being hit, also the damage to your car, bicycle, or motorcycle.

Non-material damage is pain and suffering: reimbursement for the suffering, pain, and grief you have endured. This amount can add up significantly, especially in the case of permanent scars and psychological complaints. You can find a complete overview of what you can claim on our page about compensation.

A reassuring point: the costs of legal assistance are themselves part of your damages. Pursuant to Article 6:96 of the Dutch Civil Code, the liable insurer must reimburse the reasonable costs of legal assistance. That is precisely why our assistance free of charge when there is a liable opposing party.

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How much compensation for pain and suffering do you receive (scars and anxiety)?

Pain and suffering compensation is always a case-by-case assessment. There is no fixed table; the amount depends on the nature and severity of the injury, the duration of recovery, and the impact on your daily life. In accidents involving animals, we see two items that strongly influence the amount: scarring and psychological distress.

A dog bite or horse kick frequently leaves permanent scars , sometimes in visible areas such as the face, hands, or arms. The more visible and disfiguring the scar, the higher the compensation for pain and suffering typically is. This weighs particularly heavily if the scar affects your self-confidence or your work.

In addition, people often underestimate the psychological consequences. After an attack by an animal, many victims develop a fear of dogs (cynophobia), nightmares, startle reactions, or even post-traumatic stress disorder (PTSD). For children , this is particularly severe: a dog bite at a young age can have a lasting impact on fear and avoidance behavior for years. These symptoms are fully taken into account when determining compensation for pain and suffering.

Would you like an indication of the total amount in your situation? Then use our page to calculate personal injury damages or read more about the amount of compensation for pain and suffering.

What should you do after an accident involving an animal?

The steps you take immediately after the incident strengthen your case file. Follow this checklist:

  • Seek medical help. Always have a bite or wound assessed by a doctor – even a minor cat bite can become dangerously infected. A medical record serves as immediate proof.
  • Record the owner's details. Name, address, and telephone number of the animal's owner, and the details of the animal itself.
  • Look for witnesses. Ask bystanders for their names and contact details; their statements could be decisive later.
  • Take photos. Photograph your injuries, the scene of the accident, and the animal if possible. Continue taking photos of the scars during recovery.
  • Keep supporting documents and receipts. Keep track of all expenses: medication, damaged clothing, travel expenses.
  • File a report or make a notification if necessary. In the event of a serious biting incident or a collision with an animal on the road.
  • Seek help in time. Pay attention to the statute of limitations: a personal injury claim generally expires after five years. So do not wait too long.

Were you unable to take all the steps? Don't worry – even with limited evidence, it is often still possible to build a strong case. Just have your situation assessed.

Do I need a personal injury expert?

You are always allowed to file a claim yourself, but in practice, it almost always pays to engage an expert. Insurers know the law and the defenses like no other; they know exactly when they can invoke 'contributory negligence' or the 'unless' clause. Without a counterweight, you run the risk that your damages will be underestimated or that a legitimate claim will be rejected.

A personal injury expert ensures correct liability is established, fully substantiated all your claims for damages, and conducts strong negotiations with the insurer. Furthermore, we take into account damage that is not yet visible, such as scars that only become permanent later or psychological issues that develop gradually.

And most importantly: because the liable insurer pays our costs pursuant to Article 6:96 of the Dutch Civil Code , our assistance is completely free of charge for you as long as there is a liable opposing party. So you are not alone, and it costs you nothing to find out what you are entitled to. Feel free to contact us for a no-obligation consultation.

What are you entitled to

What damages can you recover?

Personal injury is more than just your medical bill. We map out all your damages — including the damages you might overlook yourself.

Medical expenses

Deductible, physiotherapy, medication, aids, and all other costs of your recovery.

Loss of income

Lost salary, a lower benefit, or missed assignments because you are (partially) unable to work.

Pain and suffering

Compensation for the pain, grief, and loss of enjoyment of life caused by your injury.

Domestic help

The costs of help at home and for the care you need due to your injury.

Travel and adjustment costs

Travel expenses to the doctor and hospital, and modifications to your home or car.

Future damage

Damage that you continue to suffer even after the settlement, such as permanent loss of income or ongoing care.

What is my business worth?

Guideline amounts for pain and suffering per type of injury

Pain and suffering is your compensation for pain, grief, and loss of enjoyment of life. On top of that comes your material damage: medical expenses, loss of income, household help, and future damage.

The amounts below are indicative (e.g. ANWB Smartengeldgids). Your situation is unique — we calculate your full damages free of charge.

Calculate your damages
Type of injuryPain and suffering compensation (indication)
Whiplash (mild neck complaints)€ 1.500 – € 7.500
Bone fracture (arm, wrist, or leg)€ 2.500 – € 15.000
Persistent back or neck complaints€ 7.500 – € 35.000
Brain injury (non-congenital)€ 20.000 – € 150.000+
Serious or permanently disabling injury€ 50.000 – € 250.000+
Our personal injury experts help you personally and free of charge
Without cost or risk

How can our help be free?

It is very simple: the law stipulates that the liable party — almost always an insurer — also pays the costs of your legal assistance. Therefore, you run no financial risk whatsoever and keep 100% of your compensation.

  • No down payment, no surprises afterwards
  • The opposing party pays our costs
  • You keep your full compensation yourself
Tell your story
Dutch people for Dutch people

You are stronger than you think

After an accident, you often feel small in front of the insurer. That doesn't have to be the case. We are a Dutch team of personal injury experts who stand up for you — personal, committed, and determined. Briefly tell us what happened, and we will help you move forward.

Denian Wielhouwer Eric Schuurbiers Ruud mrs. Ilja van Driel

You will receive personal assistance from experienced, certified personal injury experts.

  • A dedicated, personal point of contact — contact within 24 hours
  • Honest advice about your chances, in plain language
  • 100% paid by the insurer — you never pay anything
  • We take the fight with the insurer off your hands
4,9 out of 951 reviews
“They took everything off my hands and arranged a nice compensation. Genuine attention to my situation — I finally felt heard.”— Mark de V., Utrecht
Personal attention: we help you through it
Personal approach & attention

We will help you get through it

Personal injury claims are all about personal attention. With us, you are not just a file number: you get one dedicated person who stands by your side, explains your situation in plain language, and takes the fight with the insurer off your hands.

Together we will make sure you get back on your feet — because you are stronger than you think.

  • One dedicated, personal point of contact
  • Genuine attention to your story and recovery
  • We take all the worries and paperwork off your hands
Tell us your story
Denian Wielhouwer and the team at Nederland Letselschade
4,9 average
Our story

I saw too often that victims were left to fend for themselves

Too many people with injuries found themselves up against an insurer who had all the time and knowledge — and they did not. As a result, they received much less than they were entitled to, or they gave up. That had to change.

That is why I founded Nederland Letselschade: a Dutch team that for you . No call center, no fine print. One dedicated specialist who knows you, explains your situation in plain language, and keeps going until your damages are fully compensated. Free of charge, because the insurer pays for our help.

Denian Wielhouwer Founder Netherlands Personal Injury

This is how it works

4 steps to your compensation

We take the entire process off your hands, so you can focus on your recovery.

1

Free intake

You tell us what happened. We will assess, free of charge, whether you are entitled to compensation.

2

Hold liable

We hold the opposing party or insurer liable for your injury on your behalf.

3

Mapping damage

We calculate all your damages: costs, loss of income, pain and suffering, and future damages.

4

Maximum reimbursement

We negotiate to the maximum and ensure the amount ends up in your account.

You are not alone

The people who are there for you

No call center, but experienced personal injury specialists who handle your case personally.

Denian Wielhouwer
Denian Wielhouwer Founder

I’ll make sure you don’t have to worry about anything — we’ll take care of the legal side

Eric Schuurbiers
Eric Schuurbiers Registered Personal Injury Expert

I calculate your damages in detail, so that you get what you are entitled to

Ruud
Ruud Personal injury lawyer

Sharp on your rights, with an eye for the person behind them

mrs. Ilja van Driel
mrs. Ilja van Driel Lawyer

If necessary, I will stand before you in court

Experiences

People we have already helped

4.9 Average 4.9 from 951 reviews — victims throughout the Netherlands trust our help

After my traffic accident, I felt completely lost. They took everything off my hands and arranged a generous compensation. Genuine attention to my situation

M Mark de V.Utrecht

Quick response, clear explanation in plain language, and I never received a bill. I really felt helped during a difficult period

S Sandra K.Rotterdam

After a workplace accident, I thought I didn't stand a chance. Yet, my damages have been fully compensated. Very grateful for the effort

Y Youssef B.Amsterdam

I was hit by a car while cycling and didn't know where to start. One phone call and everything started moving. Excellent support

L Linda H.Eindhoven

The insurer initially offered far too little. Thanks to their expertise, a much higher amount was ultimately paid out

P Peter J.Groningen

Personal, committed, and always available. I always received an honest answer, even when things were tough

F Fatima E.The Hague
Results

What we have already recounted for others

Real business, real outcomes. You never pay anything — you keep your full fee.

Traffic accident € 48.500 narrated for our client

Hit from behind while cycling, resulting in permanent neck complaints. We recovered the full damages and compensation for pain and suffering.

Mark · Utrecht
Workplace accident € 112.000 narrated for our client

Fall from scaffolding due to an unsafe workplace. The employer was found liable; loss of income and recovery fully compensated.

Peter · Groningen
Medical error € 36.000 narrated for our client

An error during surgery resulted in a lengthy recovery. We demonstrated liability and arranged appropriate compensation.

Sandra · Rotterdam

Amounts are examples of anonymized cases. What is your case worth? Do the free personal injury check.

Why the Netherlands Personal Injury

Decisive, personal, and always free of charge

We aim for the maximum result — with genuine attention to you.

Frequently Asked Questions

Good to know about Accidents involving animals

Am I liable or the owner if I am bitten by a dog?
In principle, the owner of the dog is liable pursuant to Article 6:179 of the Dutch Civil Code. This is strict liability: the owner is liable, even if they are not at fault. Therefore, you do not need to prove fault. The damage is almost always covered by the owner's liability insurance.
What if I sustain an injury at a riding school or on a farm?
For animals kept commercially, Article 6:181 of the Dutch Civil Code applies: not the owner of the animal, but the business using the animal (the riding school, kennel, or farm) is liable. In this case, you claim under the business liability insurance. Here, too, strict liability applies, meaning no proof of fault is required.
Could my compensation be lower due to 'my own fault'?
This is possible pursuant to Article 6:101 of the Dutch Civil Code. If your own conduct contributed to the damage – for example, ignoring a warning – the compensation may be partially reduced. However, judges apply the concept of acceptance of risk with restraint. Always have this assessed by an expert before agreeing to a reduction.
Will I also receive compensation for scars and anxiety?
Yes. Pain and suffering compensation covers the suffering, pain, and grief. Permanent scars and psychological issues such as a fear of dogs or PTSD generally increase the amount significantly. For children, these consequences weigh particularly heavily. The exact amount is determined on a case-by-case basis and depends on the severity and the impact on your life.
What if the animal that injured me belongs to me and my partner together?
Thanks to the Supreme Court's Hangmat ruling, a co-owner can also hold the other co-owner (and their liability insurance) liable. If you and your partner jointly own, for example, the dog that bites you, you can in principle still recover part of your damages. This is legally complex, so have it properly assessed.
Who pays for my damages if I hit an animal on the road?
That depends on the situation. If a crossing animal that has an owner (for example, escaped livestock) jumps onto the road, the owner or the road authority may be liable. With wild animals (such as a roe deer), the situation is more complicated. Have your situation assessed; often, more is possible than you think.
How long do I have to claim my damages?
In principle, a personal injury claim expires after five years. However, it is wise not to wait too long: evidence and witness statements are strongest immediately after the accident, and a medical file can be effectively built up at that time. Therefore, contact us in a timely manner, even if the accident occurred some time ago.
How much does it cost me to hire a personal injury expert?
Nothing, as long as there is a liable opposing party. Pursuant to Article 6:96 of the Dutch Civil Code, the liable insurer must reimburse the reasonable costs of legal assistance. Our assistance is therefore free of charge for you. You will have a single dedicated contact person who handles the entire process with the insurer for you.

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